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What Happens When Answer Bot Trial Expires?

Learn what occurs when your Answer Bot trial ends and how to manage triggers without a subscription.

What happens when my Answer Bot trial expires?

When your Answer Bot trial expires, your triggers and configurations remain unchanged. However, without an active subscription, the Answer Bot will not suggest any articles, even if the trigger fires as usual. This means that while your business rules stay intact, the functionality of the Answer Bot is paused until you renew your subscription.

If you decide not to continue with an Answer Bot subscription, it's a good idea to manually update your triggers to remove any Answer Bot actions. This ensures your system runs smoothly without unnecessary triggers. For more details on managing these triggers, you can refer to the article onCreating and managing triggers for Answer Bot.


More related questions

Do I need to update my Answer Bot triggers after the trial ends?

Yes, it's recommended to update your Answer Bot triggers after the trial ends if you don't plan to subscribe. While your triggers and configurations won't change automatically, the Answer Bot won't suggest articles without an active subscription….

Will I lose my Answer Bot configurations if I purchase later?

No, you won't lose your Answer Bot configurations if you decide to purchase the add-on later. Your triggers and configurations remain intact even after the trial ends. This means you can seamlessly continue using your existing setup once you renew…

What should I do if I don't plan to subscribe to Answer Bot?

If you don't plan to subscribe to Answer Bot after the trial, it's best to manually update your triggers. While your configurations remain unchanged, the Answer Bot won't suggest articles without a subscription. By removing Answer Bot actions from…

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