New Feature: Exclude Reports from Filters in Zendesk
Discover how to exclude reports from filters in Zendesk's Explore beta dashboard builder, keeping your data accurate and unaffected.
What is the new feature in the Explore beta dashboard builder?
Zendesk has introduced a new feature in the Explore beta dashboard builder that allows users to exclude reports from filters. This means you can configure certain reports so they remain unaffected by the dashboard's overall filters. This is particularly useful when you have reports that serve as benchmarks or when filters are already set at the report level and should not be overridden by dashboard filters.Learn more about this feature here.
More related questions
Why would I want to exclude reports from filters in Zendesk?
Excluding reports from filters is beneficial when you need certain reports to remain unaffected by the dashboard's overall filters. This is crucial for reports that act as benchmarks, such as comparing team vs. individual performance, where the…
Do I need to take any action to use the new feature in Zendesk?
No action is required on your part to use the new feature of excluding reports from filters in the Explore beta dashboard builder. This update is automatically rolling out to all accounts, so you can start using it without any additional setup. If…
How can I provide feedback on the new Zendesk feature?
If you have feedback or feature requests related to the new ability to exclude reports from filters in the Explore beta dashboard builder, you can share your thoughts in Zendesk's community forum. This is where Zendesk collects and manages customer…
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