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Preventing Zendesk Emails from Being Marked as Spam

Learn how to prevent Zendesk emails from being marked as spam by using HTTPS links.

How can I prevent Zendesk emails from being marked as spam?

To prevent Zendesk emails from being marked as spam, ensure all hyperlinks in agent signatures, triggers, automations, and dynamic content use HTTPS instead of HTTP or WWW. Zendesk scans hyperlinks, and tickets with HTTP or WWW links are likely to be suspended. Additionally, avoid including sales and marketing links in signatures, especially when communicating with Google or Yahoo emails, as these could be blocked due to spam reduction efforts.


More related questions

Can I use HTTP links in Zendesk agent signatures?

No, using HTTP links in Zendesk agent signatures is not recommended. To avoid having emails marked as spam, ensure that all hyperlinks in agent signatures, triggers, automations, and dynamic content use HTTPS instead of HTTP or WWW. Zendesk scans…

Why should I avoid HTTP links in Zendesk signatures?

Avoiding HTTP links in Zendesk signatures is crucial to prevent emails from being marked as spam. Zendesk scans hyperlinks, and using HTTP or WWW links can lead to ticket suspension. To ensure smooth communication, always use HTTPS links in agent…

What happens if I use HTTP links in Zendesk emails?

Using HTTP links in Zendesk emails can result in those emails being marked as spam. Zendesk scans for hyperlinks, and emails containing HTTP or WWW links are likely to be suspended. To avoid this, ensure all links in agent signatures, triggers,…

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