Zendesk OAPPS Comments for YouTube
What is the OAPPS Comments for YouTube app in Zendesk?
The OAPPS Comments for YouTube app in Zendesk allows you to integrate YouTube video comments into your customer experience processes. It scans your YouTube channels for new comments and creates tickets in Zendesk, enabling agents to label, route, and respond to these comments directly.
This app helps incorporate valuable customer feedback from YouTube into your support workflow, ensuring a seamless integration of social media interactions. For more information, visit theoriginal release notes.
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