Zendesk Sell Updates November 2021
What updates have been made to Zendesk Sell in November 2021?
In November 2021, Zendesk Sell introduced new features to enhance sales processes. One of the key updates is the ability to use sequences on contacts, which allows users to bulk onboard leads that have been converted to contacts, up-sell, or keep them updated with product information.
Additionally, Zendesk Sell now offers unified email templates, providing the flexibility to use a single template for both leads and contacts or to create individual templates with identifying tags. These updates aim to streamline communication and improve sales efficiency. For more information, refer to theZendesk article.
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