Zendesk Guide: Managing Contact Details
How can customers manage their contact details in Zendesk Guide?
In Zendesk Guide, customers can now add multiple email addresses and phone numbers to their profiles, managing their contact details more effectively. They can add up to 10 email addresses and phone numbers without needing to contact customer support. Additionally, customers can delete email addresses and phone numbers, request verification emails, and assign primary emails and phone numbers. For more information, see theHelp Center guide for end users.
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