Viewing Ticket Trigger Revision History in Zendesk
How can I view the revision history of a ticket trigger in Zendesk?
Viewing the revision history of a ticket trigger in Zendesk is available for Enterprise plan users. This feature allows you to see changes made to a trigger, who made them, and when they were made.
To access the revision history, go to the Admin Center, click 'Objects and rules', and select 'Business rules > Triggers'. Click the Tickets tab, select the trigger, and click 'Revision history' below the trigger title. This opens a page showing all versions of the trigger, where you can view changes and configurations. Note that reordering triggers does not appear in the revision history.
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