Viewing Followed Tickets in Zendesk
How can I view all the tickets I am a follower of in Zendesk?
To view all the tickets you are a follower of in Zendesk, you can follow a few simple steps.
First, click on your user profile, then select 'view profile'. From there, change the results shown from 'Assigned tickets' to 'Followed tickets'. This will display all the tickets you are following. Alternatively, you can bookmark the URL: https://yourcompanyinstance.zendesk.com/agent/users/[agent number]/followed_tickets for quick access. Remember to replace [agent number] with your actual agent number.
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