To view and share incidents in the ticket app sidebar, use the Atlassian Statuspage app.
Click the Apps button in the upper-right of the page to display the app in the ticket sidebar. Double-click on the incident title to view more details. To share the incident status, click 'Add to comment' to include it in the ticket comment field, then click 'Submit as' to post the comment.
To install the Atlassian Statuspage app in Zendesk Support, you need to access the Zendesk Marketplace. First, go to the Admin Center and click on the Apps and integrations icon in the sidebar. Then, select Apps > Zendesk Support apps. In the…
You can view incidents in Zendesk Support using the Atlassian Statuspage top bar app. Once installed, an app icon will appear in the upper-right of your Support workspace. If there are active incidents or scheduled maintenance, a badge will display…
To set up Atlassian Statuspage in Zendesk Support, you must have a public page for Atlassian Statuspage. This integration allows agents to view Statuspage incidents directly in Zendesk Support, providing visibility into service incidents or…