Requirements for Setting Up Atlassian Statuspage in Zendesk
Find out what you need to set up the Atlassian Statuspage integration in Zendesk Support.
What do I need to set up Atlassian Statuspage in Zendesk Support?
To set up Atlassian Statuspage in Zendesk Support, you must have a public page for Atlassian Statuspage.
This integration allows agents to view Statuspage incidents directly in Zendesk Support, providing visibility into service incidents or degradation. It also enables agents to notify customers about these incidents.
More related questions
How do I install the Atlassian Statuspage app in Zendesk Support?
To install the Atlassian Statuspage app in Zendesk Support, you need to access the Zendesk Marketplace. First, go to the Admin Center and click on the Apps and integrations icon in the sidebar. Then, select Apps > Zendesk Support apps. In the…
How can I view incidents using the Atlassian Statuspage top bar app in Zendesk Support?
You can view incidents in Zendesk Support using the Atlassian Statuspage top bar app. Once installed, an app icon will appear in the upper-right of your Support workspace. If there are active incidents or scheduled maintenance, a badge will display…
How do I view and share incidents in the ticket app sidebar in Zendesk Support?
To view and share incidents in the ticket app sidebar, use the Atlassian Statuspage app. Click the Apps button in the upper-right of the page to display the app in the ticket sidebar. Double-click on the incident title to view more details. To…
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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