Installing Atlassian Statuspage in Zendesk Support
How do I install the Atlassian Statuspage app in Zendesk Support?
To install the Atlassian Statuspage app in Zendesk Support, you need to access the Zendesk Marketplace.
First, go to the Admin Center and click on the Apps and integrations icon in the sidebar. Then, select Apps > Zendesk Support apps. In the Marketplace, search for 'Statuspage' and select the Atlassian Statuspage app from the results. Click 'Install' in the upper-right corner, enter your Statuspage public URL, and click 'Install' again to complete the process. For more details, check theoriginal link.
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How can I view incidents using the Atlassian Statuspage top bar app in Zendesk Support?
You can view incidents in Zendesk Support using the Atlassian Statuspage top bar app. Once installed, an app icon will appear in the upper-right of your Support workspace. If there are active incidents or scheduled maintenance, a badge will display…
How do I view and share incidents in the ticket app sidebar in Zendesk Support?
To view and share incidents in the ticket app sidebar, use the Atlassian Statuspage app. Click the Apps button in the upper-right of the page to display the app in the ticket sidebar. Double-click on the incident title to view more details. To…
What do I need to set up Atlassian Statuspage in Zendesk Support?
To set up Atlassian Statuspage in Zendesk Support, you must have a public page for Atlassian Statuspage. This integration allows agents to view Statuspage incidents directly in Zendesk Support, providing visibility into service incidents or…
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