Using Groups and Sets for Dashboard Filters in Zendesk
Can I use groups and sets to filter dashboard data in Zendesk Explore?
Yes, you can use groups and sets to filter dashboard data in Zendesk Explore, but there are some limitations.
When you create a dashboard data filter using a set as the data filter column, only the attributes that are part of that set will be available for the dashboard viewer to choose from. This means that while sets can be used to filter data, they may not interact with other filters like dates. It's important to plan your dashboard filters accordingly to ensure they meet your reporting needs. For more information, check out theoriginal link.
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