Creating Sets in Zendesk Explore
What is a set in Zendesk Explore and how do I create one?
A set in Zendesk Explore is a list of selected attribute values used to create a new attribute with specific values.
To create a set, open the Calculations menu in the report builder and select 'Set'. Choose an attribute, like 'Assignee name', and select the names you want to include. Name your set and save it. This set can now be used in any Explore report, allowing you to focus on specific data points. For more information, check out theoriginal link.
More related questions
How can I create a group attribute in Zendesk Explore?
Creating a group attribute in Zendesk Explore allows you to organize attribute values for better analysis. To create a group attribute, start by opening the calculation menu and selecting 'Group'. Enter a name for your group and choose an attribute…
How do I create an ordered set in Zendesk Explore?
An ordered set in Zendesk Explore allows you to arrange values in a custom order, which is useful for specific reporting needs. To create an ordered set, open the Calculations menu in the report builder and select 'Ordered set'. Enter a name for…
What is a renamed set in Zendesk Explore and how can I create one?
A renamed set in Zendesk Explore allows you to create aliases or replace technical text with more common labels. To create a renamed set, select 'Renamed set' from the calculations menu. Enter a name for your set and choose an attribute to compute…
How can I delete or rename groups and sets in Zendesk Explore?
Deleting or renaming groups and sets in Zendesk Explore is straightforward and can be done through the organize data structure menu. To delete or rename a group or set, open an Explore report and click on one of the attribute panels, like Columns…
Can I use groups and sets to filter dashboard data in Zendesk Explore?
Yes, you can use groups and sets to filter dashboard data in Zendesk Explore, but there are some limitations. When you create a dashboard data filter using a set as the data filter column, only the attributes that are part of that set will be…
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