Creating Ordered Sets in Zendesk Explore
How do I create an ordered set in Zendesk Explore?
An ordered set in Zendesk Explore allows you to arrange values in a custom order, which is useful for specific reporting needs.
To create an ordered set, open the Calculations menu in the report builder and select 'Ordered set'. Enter a name for your set and choose an attribute to compute from. Drag and drop values to arrange them in your preferred order, then save your set. This ordered set can now be used in any Explore report, providing a customized view of your data. For more details, visit theoriginal link.
More related questions
How can I create a group attribute in Zendesk Explore?
Creating a group attribute in Zendesk Explore allows you to organize attribute values for better analysis. To create a group attribute, start by opening the calculation menu and selecting 'Group'. Enter a name for your group and choose an attribute…
What is a set in Zendesk Explore and how do I create one?
A set in Zendesk Explore is a list of selected attribute values used to create a new attribute with specific values. To create a set, open the Calculations menu in the report builder and select 'Set'. Choose an attribute, like 'Assignee name', and…
What is a renamed set in Zendesk Explore and how can I create one?
A renamed set in Zendesk Explore allows you to create aliases or replace technical text with more common labels. To create a renamed set, select 'Renamed set' from the calculations menu. Enter a name for your set and choose an attribute to compute…
How can I delete or rename groups and sets in Zendesk Explore?
Deleting or renaming groups and sets in Zendesk Explore is straightforward and can be done through the organize data structure menu. To delete or rename a group or set, open an Explore report and click on one of the attribute panels, like Columns…
Can I use groups and sets to filter dashboard data in Zendesk Explore?
Yes, you can use groups and sets to filter dashboard data in Zendesk Explore, but there are some limitations. When you create a dashboard data filter using a set as the data filter column, only the attributes that are part of that set will be…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
