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Creating Renamed Sets in Zendesk Explore

Find out how to create renamed sets in Zendesk Explore to simplify data labels in your reports.

What is a renamed set in Zendesk Explore and how can I create one?

A renamed set in Zendesk Explore allows you to create aliases or replace technical text with more common labels.

To create a renamed set, select 'Renamed set' from the calculations menu. Enter a name for your set and choose an attribute to compute from. Enter new value names for each attribute result in the text boxes provided. Once finished, save your renamed set and add it to your report. This feature helps in simplifying complex data labels for easier understanding. For more information, check out theoriginal link.


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Creating a group attribute in Zendesk Explore allows you to organize attribute values for better analysis. To create a group attribute, start by opening the calculation menu and selecting 'Group'. Enter a name for your group and choose an attribute…

What is a set in Zendesk Explore and how do I create one?

A set in Zendesk Explore is a list of selected attribute values used to create a new attribute with specific values. To create a set, open the Calculations menu in the report builder and select 'Set'. Choose an attribute, like 'Assignee name', and…

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Can I use groups and sets to filter dashboard data in Zendesk Explore?

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