A renamed set in Zendesk Explore allows you to create aliases or replace technical text with more common labels.
To create a renamed set, select 'Renamed set' from the calculations menu. Enter a name for your set and choose an attribute to compute from. Enter new value names for each attribute result in the text boxes provided. Once finished, save your renamed set and add it to your report. This feature helps in simplifying complex data labels for easier understanding. For more information, check out theoriginal link.
Creating a group attribute in Zendesk Explore allows you to organize attribute values for better analysis. To create a group attribute, start by opening the calculation menu and selecting 'Group'. Enter a name for your group and choose an attribute…
A set in Zendesk Explore is a list of selected attribute values used to create a new attribute with specific values. To create a set, open the Calculations menu in the report builder and select 'Set'. Choose an attribute, like 'Assignee name', and…
An ordered set in Zendesk Explore allows you to arrange values in a custom order, which is useful for specific reporting needs. To create an ordered set, open the Calculations menu in the report builder and select 'Ordered set'. Enter a name for…
Deleting or renaming groups and sets in Zendesk Explore is straightforward and can be done through the organize data structure menu. To delete or rename a group or set, open an Explore report and click on one of the attribute panels, like Columns…
Yes, you can use groups and sets to filter dashboard data in Zendesk Explore, but there are some limitations. When you create a dashboard data filter using a set as the data filter column, only the attributes that are part of that set will be…