Using Bookmarks for Consistent Filters on Zendesk Dashboards
What should I do if I want the same filters for all users on a Zendesk dashboard?
If you want the same filters to be applied for all users on a Zendesk dashboard, consider using a bookmark instead of URL parameters. Bookmarks allow you to save a specific combination of filters that will be shown to all users when they open the dashboard.
This approach is useful when you want a consistent view for everyone, without needing to share individual custom links. For more information, refer to the section on adding interactive dashboard widgets in the Zendesk help documentation.
More related questions
How can I customize Zendesk dashboards using URL parameters?
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Creating a custom dashboard link in Zendesk involves a few key steps. First, open your dashboard in the Explore Dashboards library and switch to edit mode. Enable 'Promote as URL parameter' for each data and time filter you want to include. Next,…
Can I use URL parameters to filter Zendesk dashboards by current user?
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