Filtering Zendesk Dashboards by Current User
Can I use URL parameters to filter Zendesk dashboards by current user?
Currently, filtering Zendesk dashboards by the current user using URL parameters is not available. This feature is on the roadmap and is expected to be part of the new dashboard building experience.
While you can set filters for specific data, such as ticket assignees, dynamically adapting the dashboard based on the logged-in user is not yet supported. Keep an eye on updates for this feature in future releases.
More related questions
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Creating a custom dashboard link in Zendesk involves a few key steps. First, open your dashboard in the Explore Dashboards library and switch to edit mode. Enable 'Promote as URL parameter' for each data and time filter you want to include. Next,…
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