Ensure Zendesk Dashboard Links Open with Specific Filters
How do I ensure my Zendesk dashboard link opens with specific filters applied?
To ensure your Zendesk dashboard link opens with specific filters, you need to configure the dashboard URL with the desired parameters. First, enable 'Promote as URL parameter' for each filter in edit mode.
Then, set your filters and tabs as needed. The URL will update in your browser's address bar as you make changes. Copy this URL to share, and it will open the dashboard with the filters applied as you set them.
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