Stay Updated on Zendesk Support Changes
How can I stay informed about Zendesk support updates?
To stay informed about the latest updates to Zendesk support, you can click the 'Follow' button in the upper-right corner of the support article page. This will enable you to receive notifications whenever new information is added. Additionally, Zendesk encourages users to share their feedback through a dedicated survey form, which helps them continue to improve the support experience based on user input.
Staying updated ensures you are aware of the latest features and improvements that can enhance your use of Zendesk.
More related questions
What improvements have been made to the Zendesk Customer Support widget?
Zendesk has introduced several enhancements to the customer support widget to improve user experience. The widget now displays the full subject line as a tooltip when you hover over a conversation, making it easier to identify specific…
How does Zendesk notify users of unread messages in the widget?
Zendesk has improved the notification system for unread messages in the widget to ensure you don't miss important updates. If you're logged in, the widget will display a notification badge showing the number of unread messages. If you log in with…
What are the new features of the Z Bot in Zendesk?
The Z Bot in Zendesk has been enhanced with additional self-service flows to address common issues without needing to wait for an agent. You can now ask Z Bot for guidance on tasks like managing your sandbox or adding a Talk number. These…
How has Zendesk improved customer satisfaction survey notifications?
Zendesk has made improvements to customer satisfaction survey notifications to ensure they effectively capture your feedback after a resolved issue. These enhancements are part of Zendesk's commitment to continuously gather and respond to user…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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