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Resolve Email Address Conflicts in Zendesk

Find out how to handle email address conflicts in ticket replies within Zendesk for seamless communication.

What should I do about email address conflicts in ticket replies?

Email address conflicts in ticket replies occur when the 'From' and 'Reply-to' addresses do not match, potentially causing confusion in ticket management. It's important to resolve these conflicts to ensure smooth communication.

You can address this issue by reviewing the conflicting addresses and updating them as necessary. For more guidance, refer to the originalZendesk help documentation.


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