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Measuring Customer Satisfaction with Zendesk Benchmark

Discover how the Zendesk Benchmark measures customer satisfaction by comparing support performance to industry standards.

What is the Zendesk Benchmark and how does it measure customer satisfaction?

The Zendesk Benchmark is a tool that allows you to measure customer satisfaction by comparing your support performance against industry standards. It provides insights into how your support team is performing relative to others, helping you identify strengths and areas for improvement. This benchmarking process is an effective way to ensure your support services are competitive and meet customer expectations. For more information, check out theoriginal link.


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