Enabling and Using CSAT in Zendesk
How do I enable and use CSAT in Zendesk?
Enabling CSAT in Zendesk allows end users to rate their support experience, providing valuable feedback for your team. Once enabled, customers can respond to satisfaction surveys, helping you measure and improve the quality of your support services. This feature is crucial for maintaining high customer satisfaction levels and identifying areas for improvement. For more details, visit theoriginal link.
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What are SLA policies and how do they work in Zendesk?
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