Dynamic Agent Signatures with Liquid Markup in Zendesk
How can I use Liquid markup for dynamic agent signatures in Zendesk?
You can use Liquid markup to create dynamic agent signatures in Zendesk that change based on the customer's language. This is useful for directing customers to different websites based on their language preference.
In the brand settings, you can add a case statement after the logo in the signature. For example, if the customer's language is German, the logo can link to a German website, and if it's English, it can link to an English website. This approach ensures that your branding and communication are consistent and relevant to the customer's language.
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