Customizing the Widget Panel in Zendesk Sell
How can I customize the widget panel in Zendesk Sell?
You can easily customize the widget panel in Zendesk Sell to better suit your workflow. After integrating Sell and Support, you can adjust the position of the widget on the lead, contact, or deal card. This customization allows your sales reps to access their Support tickets directly from the Sell interface.
To customize the widget position, go to Sell, click the Settings icon, then navigate to Customize > Layouts. Choose the layout you want to modify, such as Leads, and in the Widget panel section, drag and drop the Tickets in Support widget to your desired position. Once you're satisfied with the layout, click Save to apply the changes. Now, your Support tickets will be easily accessible in Sell.
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