Yes, you can customize the email footer in Zendesk by editing the email template.
In the Admin Center, navigate to Channels in the sidebar, then select Talk and email > Email. Here, you can modify the HTML template to replace the default placeholders with your own text. This allows you to align the email footer with your branding needs. Just remember to save your changes after editing.
For more guidance, refer to the originalZendesk help article.
You can remove 'Delivered by Zendesk' from your emails by editing the email template in Zendesk. To do this, go to the Admin Center, click on Channels in the sidebar, and select Talk and email > Email. In the Email templates section, modify the…
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and{{footer_link}}
placeholders from your email template, this line will still appear in password reset…
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and{{footer_link}}
placeholders. The{{footer}}
placeholder generates the line 'This email is a service from [Your Zendesk name]', and{{footer_link}}
generates 'Delivered by…