Remove Placeholders to Edit Zendesk Email Footer
What placeholders should I remove to edit the email footer in Zendesk?
To edit the email footer in Zendesk, remove the{{footer}}and{{footer_link}}placeholders.
The{{footer}}placeholder generates the line 'This email is a service from [Your Zendesk name]', and{{footer_link}}generates 'Delivered by Zendesk'. Deleting these from your email template will remove the default footer text. However, note that{{footer}}also displays ticket properties in emails sent to agents, but not to end users.
For more details, check the originalZendesk help article.
More related questions
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