Why 'Delivered by Zendesk' Appears in Password Resets
Understand why 'Delivered by Zendesk' remains in password reset emails due to legal and backend requirements.
Why does 'Delivered by Zendesk' still appear in password reset emails?
'Delivered by Zendesk' appears in password reset emails due to legal and backend email logic reasons.
Even if you remove the{{footer}}and{{footer_link}}placeholders from your email template, this line will still appear in password reset emails. This is expected behavior and is currently required by Zendesk.
For more information, you can visit the originalZendesk help article.
More related questions
How can I remove 'Delivered by Zendesk' from my emails?
You can remove 'Delivered by Zendesk' from your emails by editing the email template in Zendesk. To do this, go to the Admin Center, click on Channels in the sidebar, and select Talk and email > Email. In the Email templates section, modify the…
Can I customize the email footer in Zendesk?
Yes, you can customize the email footer in Zendesk by editing the email template. In the Admin Center, navigate to Channels in the sidebar, then select Talk and email > Email. Here, you can modify the HTML template to replace the default…
What placeholders should I remove to edit the email footer in Zendesk?
To edit the email footer in Zendesk, remove the{{footer}}and{{footer_link}}placeholders. The{{footer}}placeholder generates the line 'This email is a service from [Your Zendesk name]', and{{footer_link}}generates 'Delivered by…
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