Connecting Kustomer to Zendesk QA: Step-by-Step Guide
How do I connect Kustomer to Zendesk QA?
Connecting Kustomer to Zendesk QA is a straightforward process.
When you sign up, you'll be prompted to connect your help desk. Start by selecting Kustomer from the list of available integrations. You'll need to give your connection a name, which is handy if you plan to add multiple connections in the future. Next, enter your Kustomer subdomain and API token. After this, you'll be redirected to Kustomer to authorize Zendesk QA to access your account. Finally, choose the retention period for your data, and you're all set! Zendesk QA will begin syncing the last 24 hours of data from your Kustomer account, though this may take some time depending on your settings and conversation volume. For more details, check out theoriginal link.
More related questions
Can I connect multiple Kustomer instances to Zendesk QA?
Yes, you can connect multiple Kustomer instances to Zendesk QA. If you need to connect more than one instance of Kustomer or even another software, you can do so by navigating to Account Settings > Connections within Zendesk QA. This flexibility…
What should I do if I need to import older data from Kustomer?
If you need to import older data from Kustomer, Zendesk QA has you covered. By default, Zendesk QA starts syncing the last 24 hours of data from your Kustomer account. However, if you require older data to be imported, you can reach out to the…
Are there security options when connecting Kustomer to Zendesk QA?
Yes, there are additional security options available when connecting Kustomer to Zendesk QA. These options allow you to control which specific information and conversations are synced with Zendesk QA. This is particularly useful if you have…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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