Security Options for Kustomer and Zendesk QA Integration
Explore security options when connecting Kustomer to Zendesk QA. Control data sync to protect sensitive information.
Are there security options when connecting Kustomer to Zendesk QA?
Yes, there are additional security options available when connecting Kustomer to Zendesk QA.
These options allow you to control which specific information and conversations are synced with Zendesk QA. This is particularly useful if you have sensitive data that you prefer not to share. For more detailed information on these security settings, you can refer to the original help documentation.
More related questions
How do I connect Kustomer to Zendesk QA?
Connecting Kustomer to Zendesk QA is a straightforward process. When you sign up, you'll be prompted to connect your help desk. Start by selecting Kustomer from the list of available integrations. You'll need to give your connection a name, which…
Can I connect multiple Kustomer instances to Zendesk QA?
Yes, you can connect multiple Kustomer instances to Zendesk QA. If you need to connect more than one instance of Kustomer or even another software, you can do so by navigating to Account Settings > Connections within Zendesk QA. This flexibility…
What should I do if I need to import older data from Kustomer?
If you need to import older data from Kustomer, Zendesk QA has you covered. By default, Zendesk QA starts syncing the last 24 hours of data from your Kustomer account. However, if you require older data to be imported, you can reach out to the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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