Connecting Multiple Kustomer Instances to Zendesk QA
Discover how to connect multiple Kustomer instances to Zendesk QA. Manage multiple help desks seamlessly.
Can I connect multiple Kustomer instances to Zendesk QA?
Yes, you can connect multiple Kustomer instances to Zendesk QA.
If you need to connect more than one instance of Kustomer or even another software, you can do so by navigating to Account Settings > Connections within Zendesk QA. This flexibility allows you to manage multiple help desks from a single platform, making it easier to streamline your customer support operations.
More related questions
How do I connect Kustomer to Zendesk QA?
Connecting Kustomer to Zendesk QA is a straightforward process. When you sign up, you'll be prompted to connect your help desk. Start by selecting Kustomer from the list of available integrations. You'll need to give your connection a name, which…
What should I do if I need to import older data from Kustomer?
If you need to import older data from Kustomer, Zendesk QA has you covered. By default, Zendesk QA starts syncing the last 24 hours of data from your Kustomer account. However, if you require older data to be imported, you can reach out to the…
Are there security options when connecting Kustomer to Zendesk QA?
Yes, there are additional security options available when connecting Kustomer to Zendesk QA. These options allow you to control which specific information and conversations are synced with Zendesk QA. This is particularly useful if you have…
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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