If you need to import older data from Kustomer, Zendesk QA has you covered.
By default, Zendesk QA starts syncing the last 24 hours of data from your Kustomer account. However, if you require older data to be imported, you can reach out to the Zendesk Support team for assistance. They can help you with the process and ensure that all necessary data is available in your Zendesk QA account.
Connecting Kustomer to Zendesk QA is a straightforward process. When you sign up, you'll be prompted to connect your help desk. Start by selecting Kustomer from the list of available integrations. You'll need to give your connection a name, which…
Yes, you can connect multiple Kustomer instances to Zendesk QA. If you need to connect more than one instance of Kustomer or even another software, you can do so by navigating to Account Settings > Connections within Zendesk QA. This flexibility…
Yes, there are additional security options available when connecting Kustomer to Zendesk QA. These options allow you to control which specific information and conversations are synced with Zendesk QA. This is particularly useful if you have…