Add Time Filter to Zendesk Explore Dashboard
How can I add a time filter to my Zendesk Explore dashboard?
Adding a time filter to your Zendesk Explore dashboard allows viewers to specify a date range for metrics like solved tickets. To do this, open your dashboard and click 'Add > Add time filter'. Choose a time-based attribute, such as 'Support: Tickets [default] - ticketssolvedat', and select 'Calendar' from the Render as drop-down list. Once set, you can choose start and end dates on the calendar to filter the report accordingly.
This feature is useful for analyzing data over specific periods without altering the original report. For more details, refer to the originalZendesk help article.
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