Add or Change Your Zendesk Profile Picture
How do I add or change my profile picture in Zendesk?
Adding or changing your profile picture in Zendesk is straightforward. Click your profile icon in the upper-right corner and select 'View profile'. Then, click the profile icon again and choose 'Upload a new photo'. Select an image with a 1:1 aspect ratio, no smaller than 80x80 pixels, and it will appear in your profile.
To change or remove a photo, follow the same steps and select 'Upload a new photo' or 'Remove'. Refresh the page if necessary to see the update.
More related questions
How can I update my name in Zendesk Support?
You can easily change your name in Zendesk Support at any time. To do this, click on your profile icon in the upper-right corner of the page header and select 'View profile'. Once on your profile page, click on your name to make it editable, enter…
Can I restrict users from updating their profile picture in Zendesk?
Restricting users from updating their profile picture in Zendesk is not possible at the field level. Instead, this ability is controlled at the role level. To prevent users from editing their profiles, you would need to restrict their role…
Why is my profile picture not displaying correctly in Zendesk Talk?
If your profile picture shows as a broken image in Zendesk Talk, it might be due to the image dimensions. Ensure your image has a 1:1 aspect ratio and is at least 80x80 pixels. If the issue persists, try removing and re-uploading the picture, or…
How do placeholders for first and last names work in Zendesk?
In Zendesk, the behavior of first and last name placeholders depends on how the name is formatted in the profile. For example, if the name is 'Dutch van der Linde', the placeholder user.last_name will show 'Linde'. If formatted as 'van der Linde,…
How can I change my display name for Zendesk Chat?
To change your display name for Zendesk Chat, click on the product tray icon at the top right, then select 'Chat'. On your Chat dashboard, go to Settings > Personal > Profile tab. Here, you can modify your display name, tagline, or avatar as…
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