Restrict Profile Picture Updates in Zendesk
Can I restrict users from updating their profile picture in Zendesk?
Restricting users from updating their profile picture in Zendesk is not possible at the field level. Instead, this ability is controlled at the role level. To prevent users from editing their profiles, you would need to restrict their role permissions. This feature is available on the Enterprise plan, allowing you to lock down user profiles so agents cannot edit fields.
For more information on role permissions, refer to the Zendesk Support documentation on native custom agent roles.
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