Zendesk Sell Enhancements June 2021
How has Zendesk Sell improved in June 2021?
Zendesk Sell has become more flexible with its June 2021 updates. Agents can now choose which sales rep or distribution to send a lead to when creating leads through the Sell app in Support. This feature is available through the Sell-Support integration and the Sell-Chat integration, making lead management more efficient and tailored to your team's needs.
These improvements help streamline the process of assigning leads, ensuring that they are directed to the most appropriate sales representative or team, enhancing productivity and sales outcomes.
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