Zendesk Guide Reporting Tools for Self-Service
What reporting tools does Zendesk Guide offer for measuring self-service?
Zendesk Guide provides reporting tools to measure the effectiveness of your self-service help center. These tools help you understand how well your help center is serving your customers.
By using these reporting tools, you can track metrics such as article views, user engagement, and resolution rates. This data is crucial for assessing the performance of your self-service options and identifying areas for improvement. For more information, visit theoriginal link.
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