Analyze Knowledge Base Activity with Zendesk Explore
How can I analyze my knowledge base activity with Zendesk Explore?
Zendesk Explore offers a prebuilt Knowledge Base dashboard to help you understand your knowledge base activity. This dashboard provides insights into how your articles are performing, which can help you make data-driven decisions to improve your help center.
By using this dashboard, you can track metrics such as article views, votes, and comments. This information is crucial for identifying popular content and areas that may need improvement. For more detailed information, you can visit theoriginal link.
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