Zendesk Chat on New Google Sites: Is it Possible?
Can I add Zendesk Chat to the new Google Sites?
Unfortunately, you cannot add Zendesk Chat to the new Google Sites. Google Sites restricts access to the Document Head element and limits the tags and JavaScript commands that can be used, making it impossible to embed the Zendesk web-widget.
The web-widget requires greater access to the HTML document and more control over the code, which the new Google Sites does not provide. If you have further questions, feel free to reach out to Zendesk support.
More related questions
How can I install Zendesk Chat on Google Sites?
You can install Zendesk Chat on Google Sites, but the widget's position will differ slightly from other sites. To add the widget, log into your Google Site in Edit mode, select 'Insert' > 'More Gadgets', and then 'Add gadget by URL'. Enter the URL:…
What should I do if I can't install Zendesk Chat on Google Sites?
If you're unable to install Zendesk Chat on Google Sites, it might be due to the limitations of the new Google Sites. The new version does not support the necessary access to the Document Head element or the required JavaScript commands. Consider…
Is the Zendesk Chat integration available for all versions?
The Zendesk Chat integration for Google Sites is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version you have, refer to the Zendesk documentation to determine your account version. This limitation…
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