Zendesk Chat Integration: Legacy Version Only
Zendesk Chat integration with Google Sites is limited to Legacy versions. Learn how to check your version.
Is the Zendesk Chat integration available for all versions?
The Zendesk Chat integration for Google Sites is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version you have, refer to the Zendesk documentation to determine your account version.
This limitation is due to the specific requirements of the integration, which are not supported by newer versions of Google Sites. For more information, check the Zendesk help documentation.
More related questions
How can I install Zendesk Chat on Google Sites?
You can install Zendesk Chat on Google Sites, but the widget's position will differ slightly from other sites. To add the widget, log into your Google Site in Edit mode, select 'Insert' > 'More Gadgets', and then 'Add gadget by URL'. Enter the URL:…
Can I add Zendesk Chat to the new Google Sites?
Unfortunately, you cannot add Zendesk Chat to the new Google Sites. Google Sites restricts access to the Document Head element and limits the tags and JavaScript commands that can be used, making it impossible to embed the Zendesk web-widget. The…
What should I do if I can't install Zendesk Chat on Google Sites?
If you're unable to install Zendesk Chat on Google Sites, it might be due to the limitations of the new Google Sites. The new version does not support the necessary access to the Document Head element or the required JavaScript commands. Consider…
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