Troubleshooting Zendesk Chat Installation on Google Sites
Can't install Zendesk Chat on Google Sites? Learn about the limitations and explore alternative solutions.
What should I do if I can't install Zendesk Chat on Google Sites?
If you're unable to install Zendesk Chat on Google Sites, it might be due to the limitations of the new Google Sites. The new version does not support the necessary access to the Document Head element or the required JavaScript commands.
Consider using a different platform that allows more control over the HTML document and code, or reach out to Zendesk support for further assistance and potential alternatives.
More related questions
How can I install Zendesk Chat on Google Sites?
You can install Zendesk Chat on Google Sites, but the widget's position will differ slightly from other sites. To add the widget, log into your Google Site in Edit mode, select 'Insert' > 'More Gadgets', and then 'Add gadget by URL'. Enter the URL:…
Can I add Zendesk Chat to the new Google Sites?
Unfortunately, you cannot add Zendesk Chat to the new Google Sites. Google Sites restricts access to the Document Head element and limits the tags and JavaScript commands that can be used, making it impossible to embed the Zendesk web-widget. The…
Is the Zendesk Chat integration available for all versions?
The Zendesk Chat integration for Google Sites is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version you have, refer to the Zendesk documentation to determine your account version. This limitation…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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