What Happens After Deleting a Zendesk Search Crawler?
What happens after I delete a search crawler in Zendesk?
After you delete a search crawler in Zendesk, the external content from that source will be removed from your help center search results within 24 hours. It's important to note that once a search crawler is deleted, it cannot be restored, so make sure you no longer need the content indexed before proceeding with deletion.
This process ensures that your help center search results remain relevant and up-to-date by excluding content from sources you no longer wish to include.
More related questions
How can I edit and review search crawlers in Zendesk?
You can easily edit and review search crawlers in Zendesk to troubleshoot errors or update settings. To do this, navigate to the Guide, click the Settings icon in the sidebar, and then select Search settings. Under Crawlers, click Manage to see a…
What steps are involved in deleting a search crawler in Zendesk?
Deleting a search crawler in Zendesk is straightforward but irreversible. First, go to the Guide, click the Settings icon in the sidebar, and then select Search settings. Under Crawlers, click Manage to view your current search crawlers. Choose the…
How do I test a site map or domain with Zendesk search crawlers?
Testing a site map or domain with Zendesk search crawlers is a useful way to ensure everything is set up correctly. To do this, go to the edit crawler page in your search settings. Here, you can click Test site map to have the crawler evaluate the…
How can I download a crawler status report in Zendesk?
Downloading a crawler status report in Zendesk is a great way to review the performance and status of your search crawlers. To download the report, go to the edit crawler page in your search settings. Here, you can download a status report in CSV…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
