How to Edit and Review Search Crawlers in Zendesk
How can I edit and review search crawlers in Zendesk?
You can easily edit and review search crawlers in Zendesk to troubleshoot errors or update settings. To do this, navigate to the Guide, click the Settings icon in the sidebar, and then select Search settings. Under Crawlers, click Manage to see a list of your current search crawlers. From there, you can select a crawler to edit by clicking the options menu and choosing Edit. This allows you to test your site map or domain, change settings, or download the latest crawl status report.
For more detailed steps, you can refer to the originalZendesk help article.
More related questions
What steps are involved in deleting a search crawler in Zendesk?
Deleting a search crawler in Zendesk is straightforward but irreversible. First, go to the Guide, click the Settings icon in the sidebar, and then select Search settings. Under Crawlers, click Manage to view your current search crawlers. Choose the…
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Testing a site map or domain with Zendesk search crawlers is a useful way to ensure everything is set up correctly. To do this, go to the edit crawler page in your search settings. Here, you can click Test site map to have the crawler evaluate the…
What happens after I delete a search crawler in Zendesk?
After you delete a search crawler in Zendesk, the external content from that source will be removed from your help center search results within 24 hours. It's important to note that once a search crawler is deleted, it cannot be restored, so make…
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Downloading a crawler status report in Zendesk is a great way to review the performance and status of your search crawlers. To download the report, go to the edit crawler page in your search settings. Here, you can download a status report in CSV…
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