Steps to Delete a Search Crawler in Zendesk
What steps are involved in deleting a search crawler in Zendesk?
Deleting a search crawler in Zendesk is straightforward but irreversible. First, go to the Guide, click the Settings icon in the sidebar, and then select Search settings. Under Crawlers, click Manage to view your current search crawlers. Choose the crawler you wish to delete by clicking the options menu and selecting Delete. You'll need to confirm your decision by checking the boxes in the delete confirmation message before clicking Delete crawler.
Remember, once a search crawler is deleted, it cannot be restored, and it takes about 24 hours for the external content to be removed from search results.
More related questions
How can I edit and review search crawlers in Zendesk?
You can easily edit and review search crawlers in Zendesk to troubleshoot errors or update settings. To do this, navigate to the Guide, click the Settings icon in the sidebar, and then select Search settings. Under Crawlers, click Manage to see a…
How do I test a site map or domain with Zendesk search crawlers?
Testing a site map or domain with Zendesk search crawlers is a useful way to ensure everything is set up correctly. To do this, go to the edit crawler page in your search settings. Here, you can click Test site map to have the crawler evaluate the…
What happens after I delete a search crawler in Zendesk?
After you delete a search crawler in Zendesk, the external content from that source will be removed from your help center search results within 24 hours. It's important to note that once a search crawler is deleted, it cannot be restored, so make…
How can I download a crawler status report in Zendesk?
Downloading a crawler status report in Zendesk is a great way to review the performance and status of your search crawlers. To download the report, go to the edit crawler page in your search settings. Here, you can download a status report in CSV…
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