Yes, you can use Webhooks to create new custom object records in Zendesk. While triggers themselves don't directly create records, Webhooks can be configured to perform this action.
This allows for automation and integration with other systems, making it easier to manage custom object records without manual intervention. For more information, you might want to explore the capabilities of Webhooks in Zendesk.
Custom objects in Zendesk are user-defined data structures that allow you to store information that doesn't fit into standard objects like tickets or users. They act like data tables with unique fields and permissions, enabling you to capture a…
To add a custom object record in Zendesk, you need to access the Custom objects section in the sidebar. From there, select the custom object you want to add a record for and click 'Add' on the records page. You'll then enter the required…
Adding a related custom object record in Zendesk helps connect new records to existing ones as intended by the admin. To do this, go to the Custom objects section in the sidebar, select the custom object, and click on the record you want to add a…
Searching for custom object records in Zendesk is straightforward. You can perform searches in lookup relationship fields and the Custom objects list. The search queries check against all text-based fields within the records, matching the beginning…