Update Email Address with Zendesk API
Discover how to update an existing email address using Zendesk API. Follow our step-by-step guide for seamless updates.
How do I update an existing email address using Zendesk API?
To update an existing email address, including the primary one, you should use the Update Identity endpoint in the Zendesk API. This endpoint allows you to modify the details of a user's email address, ensuring that your records are always up-to-date.
Make sure to check the API Usage dashboard to track your API calls and be mindful of any rate limits. For more comprehensive guidance, visit theSupport API documentation.
More related questions
How can I set a secondary email as the primary email using Zendesk API?
To set a secondary email as the primary email for a user, you need to use the Make Identity Primary endpoint in the Zendesk API. This endpoint allows you to designate an existing secondary email address as the primary one. It's a straightforward…
Can I use JSON to change a user's primary email in Zendesk?
Yes, you can use JSON to change a user's primary email in Zendesk. While the example in the documentation mentions using CURL, you can also use third-party tools like Postman to make API requests using JSON. Postman is a versatile tool that allows…
What tools can I use to access Zendesk API for email updates?
To access the Zendesk API for updating email addresses, you can use tools like CURL or Postman. While CURL is commonly used in Linux environments, Postman is a great alternative for those who prefer a graphical interface or don't have access to a…
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