To access the Zendesk API for updating email addresses, you can use tools like CURL or Postman. While CURL is commonly used in Linux environments, Postman is a great alternative for those who prefer a graphical interface or don't have access to a Linux server.
Postman allows you to make API requests using JSON, making it a flexible option for managing user identities and email updates. For more information on setting up Postman for Zendesk API requests, refer to theSupport API documentation.
To set a secondary email as the primary email for a user, you need to use the Make Identity Primary endpoint in the Zendesk API. This endpoint allows you to designate an existing secondary email address as the primary one. It's a straightforward…
To update an existing email address, including the primary one, you should use the Update Identity endpoint in the Zendesk API. This endpoint allows you to modify the details of a user's email address, ensuring that your records are always…
Yes, you can use JSON to change a user's primary email in Zendesk. While the example in the documentation mentions using CURL, you can also use third-party tools like Postman to make API requests using JSON. Postman is a versatile tool that allows…