To set a secondary email as the primary email for a user, you need to use the Make Identity Primary endpoint in the Zendesk API. This endpoint allows you to designate an existing secondary email address as the primary one. It's a straightforward process that involves specifying the user's identity you want to update.
Remember to keep an eye on the API Usage dashboard to monitor your usage and be aware of any rate limits that might apply. For more detailed instructions, you can refer to theSupport API documentation.
To update an existing email address, including the primary one, you should use the Update Identity endpoint in the Zendesk API. This endpoint allows you to modify the details of a user's email address, ensuring that your records are always…
Yes, you can use JSON to change a user's primary email in Zendesk. While the example in the documentation mentions using CURL, you can also use third-party tools like Postman to make API requests using JSON. Postman is a versatile tool that allows…
To access the Zendesk API for updating email addresses, you can use tools like CURL or Postman. While CURL is commonly used in Linux environments, Postman is a great alternative for those who prefer a graphical interface or don't have access to a…