Unsubscribing Leads from Emails in Zendesk
Learn how to unsubscribe leads from emails in Zendesk by using custom fields or tags. Bulk unsubscribe is not supported.
What should I do if a lead wants to unsubscribe from emails in Zendesk?
If a lead wants to unsubscribe from emails in Zendesk, you need to update their record individually. This can be done by adding a custom field or a tag.
Although Zendesk does not provide a bulk unsubscribe option, using custom fields or tags allows you to manage opt-out requests effectively. This ensures that leads who have opted out are not included in future email campaigns. For more details, refer to the originalZendesk help article.
More related questions
Can I perform a bulk opt-out action from my Leads page in Zendesk?
Unfortunately, Zendesk does not support a bulk opt-out action for leads. You will need to manually update each lead that requests to opt-out of email communication. To manage opt-out requests, you can add a custom field or a tag to each lead who…
How can I manage email opt-out requests for leads in Zendesk?
To manage email opt-out requests in Zendesk, you can use custom fields or tags. This helps you track which leads have opted out. While Zendesk does not offer a bulk opt-out feature, you can manually update each lead's record. By adding a custom…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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