Bulk Opt-Out Action for Leads in Zendesk
Learn how to manage opt-out requests for leads in Zendesk. Bulk opt-out is not supported, but custom fields or tags can help.
Can I perform a bulk opt-out action from my Leads page in Zendesk?
Unfortunately, Zendesk does not support a bulk opt-out action for leads. You will need to manually update each lead that requests to opt-out of email communication.
To manage opt-out requests, you can add a custom field or a tag to each lead who wishes to unsubscribe. This allows you to keep track of which leads should not receive further email communication. For more detailed instructions, you can refer to the originalZendesk help article.
More related questions
How can I manage email opt-out requests for leads in Zendesk?
To manage email opt-out requests in Zendesk, you can use custom fields or tags. This helps you track which leads have opted out. While Zendesk does not offer a bulk opt-out feature, you can manually update each lead's record. By adding a custom…
What should I do if a lead wants to unsubscribe from emails in Zendesk?
If a lead wants to unsubscribe from emails in Zendesk, you need to update their record individually. This can be done by adding a custom field or a tag. Although Zendesk does not provide a bulk unsubscribe option, using custom fields or tags allows…
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