Unlinking Content Blocks in Zendesk Articles
How do I unlink a content block from an article in Zendesk?
Unlinking a content block turns it into regular text within the article. To unlink a content block, open the article in edit mode, hover over the content block, click the Options menu icon, and then click Unlink. This action converts the content block into regular text, allowing you to modify it without affecting other articles. The unlinked text is represented in HTML as an alphanumeric ID.
For more detailed instructions, you can refer to theoriginal Zendesk help article.
More related questions
What is the process to remove a content block from an article in Zendesk?
Removing a content block deletes it from the article but keeps it available for reuse in other articles. To remove a content block, open the article in edit mode, hover over the content block, click the Options menu icon, and then click Remove. The…
How can I delete a content block from my Zendesk help center?
Deleting a content block removes it permanently from your account. To delete a content block, ensure it is not used in any articles. In Guide, click Guide admin, then Manage articles. Under the Tasks tab, click Content blocks, select the content…
Is it possible to bulk remove content blocks in Zendesk?
Currently, Zendesk does not support bulk removal of content blocks. If you have a content block in multiple articles, you will need to remove it from each article individually. As a workaround, you can edit the content block to be empty, which will…
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